{"id":1519,"date":"2025-05-26T11:39:39","date_gmt":"2025-05-26T11:39:39","guid":{"rendered":"https:\/\/aiveeb.ee\/?p=1519"},"modified":"2025-05-26T11:39:39","modified_gmt":"2025-05-26T11:39:39","slug":"kuidas-me-loime-taltech-uliopilastele-24-7-nutiassistendi-juhtumiuuring","status":"publish","type":"post","link":"https:\/\/aiveeb.ee\/en_us\/kuidas-me-loime-taltech-uliopilastele-24-7-nutiassistendi-juhtumiuuring\/","title":{"rendered":"How we created a 24\/7 smart assistant for TalTech students \u2013 case study"},"content":{"rendered":"

Hundreds of students use our created AI assistant daily to get instant answers to their study questions.<\/em><\/p>\n\n\n\n

Project Overview<\/h2>\n\n\n\n

Client<\/strong> TalTech \u2013 Tallinn University of Technology
Project:<\/strong> AI-based student support system
User base:<\/strong> Hundreds of active students
Status:<\/strong> Successfully running, daily usage<\/p>\n\n\n\n

The Challenge: Students' Need for Immediate Help<\/h2>\n\n\n\n

Today's students study at different times and often need help outside regular office hours. TalTech felt the need for a solution that:<\/p>\n\n\n\n

    \n
  • Would provide students with 24\/7 available support<\/strong><\/li>\n\n\n\n
  • Would quickly answer frequently recurring questions<\/li>\n\n\n\n
  • Would reduce the number of routine questions reaching faculty<\/li>\n\n\n\n
  • Would improve students' learning experience<\/li>\n<\/ul>\n\n\n\n

    Main problems:<\/h3>\n\n\n\n
      \n
    • Limited availability:<\/strong> Faculty aren't always available when students need help<\/li>\n\n\n\n
    • Recurring questions:<\/strong> The same questions came up repeatedly<\/li>\n\n\n\n
    • Slow response speed:<\/strong> Getting answers via email could take days<\/li>\n\n\n\n
    • Resource burden:<\/strong> Faculty spent a lot of time answering routine questions<\/li>\n<\/ul>\n\n\n\n

      Our Solution: AI-Based Smart Assistant<\/h2>\n\n\n\n

      We developed a smart assistant that can answer students' questions instantly and accurately.<\/p>\n\n\n\n

      Technical solutions:<\/h3>\n\n\n\n

      AI system:<\/strong><\/p>\n\n\n\n

        \n
      • Training based on TalTech-specific educational material<\/li>\n\n\n\n
      • Natural language processing for Estonian-language questions<\/li>\n\n\n\n
      • Context understanding for complex academic topics<\/li>\n<\/ul>\n\n\n\n

        User interface:<\/strong><\/p>\n\n\n\n

          \n
        • Simple and intuitive chat interface<\/li>\n\n\n\n
        • Quick access from all devices<\/li>\n\n\n\n
        • Integration with existing learning environment<\/li>\n<\/ul>\n\n\n\n

          Feedback system:<\/strong><\/p>\n\n\n\n

            \n
          • Ability to rate answer quality<\/li>\n\n\n\n
          • Continuous learning from user feedback<\/li>\n\n\n\n
          • System accuracy monitoring and improvement<\/li>\n<\/ul>\n\n\n\n

            Results and Impact<\/h2>\n\n\n\n

            Usage statistics:<\/h3>\n\n\n\n

            Since the project launch, the results have been impressive:<\/p>\n\n\n\n

              \n
            • Hundreds of active users<\/strong> monthly<\/li>\n\n\n\n
            • 24\/7 availability<\/strong> \u2013 students can get help at any time<\/li>\n\n\n\n
            • Instant responses<\/strong> \u2013 average response time under 30 seconds<\/li>\n\n\n\n
            • High satisfaction<\/strong> among users<\/li>\n<\/ul>\n\n\n\n

              Impact on faculty:<\/h3>\n\n\n\n
                \n
              • Reduced routine work:<\/strong> The number of routine questions decreased significantly<\/li>\n\n\n\n
              • More time for quality work:<\/strong> Faculty can focus on more important tasks<\/li>\n\n\n\n
              • Better overview:<\/strong> The system collects data on recurring problems<\/li>\n<\/ul>\n\n\n\n

                Student feedback:<\/h3>\n\n\n\n

                Users have given positive feedback:<\/p>\n\n\n\n

                  \n
                • Quick help availability at nights and weekends<\/li>\n\n\n\n
                • Ability to get instant clarification on complex topics<\/li>\n\n\n\n
                • Stress-free learning experience<\/li>\n<\/ul>\n\n\n\n

                  Project Specifics<\/h2>\n\n\n\n

                  Estonian content challenge<\/h3>\n\n\n\n

                  One of the main challenges was creating a system that understands and responds qualitatively in Estonian, considering the specificity of academic terminology.<\/p>\n\n\n\n

                  Integration complexity:<\/h3>\n\n\n\n

                  The system had to integrate smoothly with TalTech's existing IT infrastructure while maintaining user-friendliness.<\/p>\n\n\n\n

                  Continuous development:<\/h3>\n\n\n\n

                  The system continuously learns from user questions and feedback, becoming increasingly accurate over time.<\/p>\n\n\n\n

                  What This Means for AIVeeb<\/h2>\n\n\n\n

                  This project demonstrates our capabilities:<\/p>\n\n\n\n

                    \n
                  1. Understanding the education sector:<\/strong> We can create solutions that meet the specific needs of academic institutions<\/li>\n\n\n\n
                  2. Estonian AI development:<\/strong> Our experience in supporting local language<\/li>\n\n\n\n
                  3. User-centered approach:<\/strong> We focus on user experience and practical results<\/li>\n\n\n\n
                  4. Scalable solutions:<\/strong> The system works efficiently with large user bases<\/li>\n<\/ol>\n\n\n\n

                    Next Steps<\/h2>\n\n\n\n

                    TalTech's smart assistant continues to develop and improve. We plan to expand functionality and integrate with other university systems.<\/p>\n\n\n\n

                    This project demonstrates how the right AI solution can significantly improve the daily experience of both learners and teachers.<\/p>","protected":false},"excerpt":{"rendered":"

                    Sadu \u00fcli\u00f5pilasi kasutab igap\u00e4evaselt meie loodud AI assistenti, et saada koheseid vastuseid oma \u00f5ppet\u00f6\u00f6 k\u00fcsimustele. Projekti \u00fclevaade Klient: TalTech \u2013 […]<\/p>\n","protected":false},"author":2,"featured_media":1243,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[20],"tags":[],"class_list":["post-1519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tehisintellekt"],"_links":{"self":[{"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/posts\/1519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/comments?post=1519"}],"version-history":[{"count":1,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/posts\/1519\/revisions"}],"predecessor-version":[{"id":1520,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/posts\/1519\/revisions\/1520"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/media\/1243"}],"wp:attachment":[{"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/media?parent=1519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/categories?post=1519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aiveeb.ee\/en_us\/wp-json\/wp\/v2\/tags?post=1519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}